Delivery Information At PureOrganicPK, we ensure that your order reaches you safe and on time.
Nationwide Delivery: We deliver all across Pakistan.
Dispatch Time: Orders are typically dispatched within 1–2 working days.
Delivery Time: Once dispatched, your order should arrive within 3–5 working days, depending on your location.
Delivery Partners: We use trusted courier services to ensure safe and timely delivery.
You will receive confirmation and tracking information on WhatsApp once your order is on its way!
Returns
We want you to love your Himalayan salt lamp as much as we do. If for any reason you’re not completely satisfied with your purchase, we’re here to help.
✅ Returns & Exchanges
You may return or exchange your item within 7 days of delivery. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
🔄 Damaged or Defective Items
If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or full refund.
🚫 Non-Returnable Items
Custom or personalized products are not eligible for return unless they arrive damaged or faulty.
📩 How to Start a Return
Email our support team at info@pureorganicpk.com with your order number, reason for return, and photos if applicable. We’ll guide you through the simple process.
Help
If you have any questions about delivery or returns, feel free to contact us anytime: